Free Shipping: We have a worldwide free shipping offer for all rugs and kilim benches via UPS and DHL. Shipping rates for furniture and table legs are calculated online after choosing the shipping country.
Taxes: Most countries, except USA, are subject to VAT (value added tax) and customs duties.
US: For all US deliveries, our customers do not pay any additional state or customs taxes.
Europe: Customers ordering from European countries are exempt from customs charges, however they are liable for VAT. If they prefer, we add the VAT to their charges and have UPS/DHL pay the VAT to their customs on their behalf. They can also choose to pay the VAT to UPS/DHL before their order is delivered.
Australia: We ship free to Australia via UPS or DHL from Istanbul, Turkey. Orders below AUD1000 are exempt from taxes. For orders higher than this amount, we will have UPS/DHL pay the GST and duties to the Australian customs on your behalf if you check "I will prepay all taxes to Kilim.com". The total will be your final cost. If you prefer to pay the taxes to UPS/DHL before your order is delivered, please deselect the box.
Please contact us at firstname.lastname@example.org if you have any questions.