New Turkish Hand-Knotted Rug

great customer service and excellent quality items

Excellent! the quality of the carpet corresponded to the description and the colors identical to the photos on the website. Very professional staff who followed the shipment until arrival at destination. I highly recommend it!

The rug is stunning. Looks amazing in my home. This is my 4th purchase and the quality of all the rugs has been excellent as has the customer service.

As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!

Love the colors of our new runner. It arrived quickly and looks just like the photo. Exactly what I was looking for.

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

Rug is perfect!Good communication, pretty fast shipping, arrived and looked even better than online. Appreciate the photoshop that helped me see how it would look in my space, and it was pretty accurate to reality. All in all, totally worth it for a rug that's so much nicer and more interesting than a similar priced new rug.

Fabulous rug-- even more stunning in person. Swift delivery. Would order here again

Wonderful choice of beautiful rugs I have now bought from this company quite a few times and have been extremely happy with what I’ve bought and the prompt service and delivery.

Exceptionally beautiful rug— just as depicted online. Fast delivery. Thrilled with my purchase.