Kilim Pillow Cover

I have purchased two magnificent rugs from Kilim.com. It was extremely easy to work on design, size, etc. via email with a friendly representative. My rugs were ready to ship from Turkey to the US at exactly the time promised and arrived within 24-48 hours of shipping in perfect condition. They are extremely low maintenance but, more importantly, are admired by all who visit my home. I have no hesitation in recommending this company. A treasure of an Internet « find ».

Beautiful new kilim runner - well made as well.

Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.

Kilim.com has a great website with dynamic visual tools and lots of helpful details about the rugs. Very useful for researching before choosing a rug. The customer service was excellent and the shipping service was surprisingly fast.

Lovely rug. Better than expected. I ordered the rug, and was surprised when I found out it was coming directly from Turkey. I ordered a rug pad at the same time which was coming from Connecticut. The rug from Istanbul arrived first.

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

excellent design and organization of online catalog

Beautiful rug!

This rug was beautiful and in great condition and arrived very quickly. When we realized it did not fit into our space as planned they were extremely accommodating with a return. Will not hesitate to buy from them again!

I received the rug quickly. It arrived in perfect condition and its beauty and quality exceeded my expectations. I will be placing another order soon!