Every aspect of our experience with kilim was fabulous. They are so responsive and willing to answer all questions. When we asked about a particular rug, they even sent us additional photos of it so that we would have an accurate representation of the color. It arrived as promised, in great condition and is absolutely beautiful! We could not be happier.
I've bought a number of rugs from Kilim.com over the years, both vintage and new/custom. All have been good quality and as represented online. The vintage rugs have arrived extremely quickly, in a matter of days. The custom rugs take longer but are worth the wait. Customer service is prompt and helpful. I highly recommend them.
I wasn't sure about buying a vintage rug online but I'm so glad I did. The rug is gorgeous, exactly as displayed/described, and immaculately clean! It's beautifully worn in and has decades upon decades of life left in it. Happy purchase!
I was hesitant to purchase a rug from pictures on line. The colors within the rug were critical to me. Kilim.com upon my request for more color info, took additional pictures with crayons and paint swatches sitting on the carpet. That solidified my choice. The rug arrived quickly and the way it was folded and shipped left the rug without marks when placed on the floor. I wasn’t expecting it to be of the quality of my parents’ thick antique Persian rug and it wasn’t . For the price, I’m pleased with this vintage rug. It has more class and personality than a machine made rug you can find at a big box store.
I bought two runners. They are quite beautiful. Before purchasing I needed some assistance re the pile height and reached out to Kilim. Kilim was happy to get me the information I needed and we are simply thrilled. Biggest 5 stars!!!
Arrived even better looking than online, the crayons helped so much to know what the colours would be! Shipped very quickly and arrived safe. Loved the little lavender sachet wrapped inside, showed so much care for a quality item. Extremely satisfied!
I needed an area rug for my office and narrowed it down to two colors of Turkish patchwork ones online. At first, I thought that I would order them both, keep the one that I wanted and return the other.But in discussion with the people at Kilim, they offered to superimpose images of my options with pictures I took of the office. The images were amazing! And made my choice obvious. I ordered one rug.When it arrived, I took a picture of the office with the real rug and could barely tell the difference between the real picture and the simulation they sent the week before.It was a wonderful 21st century rug buying experience.
I love my new runner! It looks exactly like its picture, and it arrived very quickly. Plus I got a wonderful little gift of postcards with pictures of beautiful rugs, quotes from famous thinkers, and a lovely Turkish evil eye pendant for my home. The rug really completes the look I've been working on, and it feels great underfoot. I'll definitely shop here again. Thanks!
Every aspect of our experience with…