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We are thrilled with our Kilim rug—the quality is exceptional and the service was remarkably fast. The entire experience was seamless, and we couldn't be happier. We'll certainly be returning for future purchases!

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.

I was hesitant to buy such a high end item on line from thousands of miles away ... but my experience was beyond expectation. The kilim we purchased is absolutely gorgeous ,reasonably priced and excellent quality. My questions were promptly answered online, with extra photos sent to confirm colors and texture. Shipping was fast and reliable ...we are hooked! About to purchase a second rug.

A user friendly site with all the pertinent information needed to shop for a rug. Reasonable prices. Fast shipping and packaged well. Beautiful rug! Exactly what I expected from the description and online pictures. Happy customer!

I have purchased several rugs from Kilim.com and have been more than satisfied with their service and products. The images are accurate and they go the extra mile to provide color guidance in their site descriptions, which is very helpful. Also, the shipments come much sooner than I would've expected. I highly recommend this vendor - their rugs bring such a sense of history and charm to my home!

You were very flexible about the delivery date which I greatly appreciated because I was traveling.

I couldn't be happier! Exactly as described, a beautiful and quality runner. Ordered from Australia arrived earlier than the estimated time it came in 5 days! Great service.

I love my runner! It looks even better in person. The colors are rich and vibrant. And because it’s a kilim rug, I can get a plusher rug pad and it won’t be a problem with the door.

My carpet is so so so beautiful and excellent value! And it was on my floor a week after I ordered it! I will definitely shop here again. Thank you for my carpet!