Nueva Alfombra Nepalí Tejida a Mano 246 cm x 305 cm

Good value and excellent customer service

I bought a large vintage Turkish carpet and from the website experience to paying to the delivery, every step was great - clear, informative, quick! I would say selection was the hardest part - once the order was placed, receiving the carpet in just a couple of days, without having to deal with the customs, was the best part. 100% recommended. Absolutely would use again.

I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.

Great process, beautiful rug, fast and easy shipping. Will definitely order from them again!

... professional, pleasant, and helpful. Purchase was easy, and the follow-up from their sales department was exemplary. They kept me informed every step of the way, and communication was kind and personal. Cannot recommend them more! They have a selection of beautiful kilims that could satisfy just about anyone who wants a truly remarkable carpet.Michael Van BuskirkTucson, AZ

Every aspect of our experience with kilim was fabulous. They are so responsive and willing to answer all questions. When we asked about a particular rug, they even sent us additional photos of it so that we would have an accurate representation of the color. It arrived as promised, in great condition and is absolutely beautiful! We could not be happier.

Exceptionally beautiful rug— just as depicted online. Fast delivery. Thrilled with my purchase.

Rug even better in person than in the online photos! Very satisfied with experience start to finish. Arrived quickly with amazing protective packaging. Will order again from kilim.com

The rug feels and looks much better then I had expected. Thanks for the quick delivery, will be back once more.

It was a great experience - I found a beautiful rug, ordered it and it was delivered within the timeframe I had been told - literally a stress free experience, and the rug is so BEAUTIFUL.