Nueva Alfombra Oushak Tejida a Mano 244 cm x 306 cm

I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.

Best experience ever! Love Kilim Rugs. And I love my 1970 Vintage rug from Moldova. I will definitely order again.

The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.

Just wow!!! I love the beautiful rug I received. I came across this site when looking for an over dyed Turkish rug and was a little nervous because I’ve never ordered from them. The rug arrived quickly, great packaging, and they even included a little trinket gift. The rug is even more beautiful in person- artisan quality and unique. Accurate descriptions on site and I love the color swatches on the product page. I will be returning to buy again! Thank you!

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

Wonderful choice of beautiful rugs I have now bought from this company quite a few times and have been extremely happy with what I’ve bought and the prompt service and delivery.

This rug exceeded my expectations. It is more lovely in person than on the website. I love how thick and plush it is. If feels so good walking barefoot on it. Will definitely order more in the future as my needs arise.

My rug is gorgeous, clean, and in excellent shape. The colors are were very true to the images online. I was expecting a certificate of authenticity but I may have misunderstood that part and it doesn't really matter because the quality is obvious. Also love the special goodies included with the shipment. I will order again from kilm!

Great rugs and customer service.

Very efficient and prompt couldn't fault them I would definitely recommend them to anyone shopping for a rug