This was my first purchase from Kilim.com. I was a little apprehensive because it seemed like a big purchase from a site I didn’t know but I couldn’t be happier. The site has huge selection, so much that it was difficult to choose. I ended up choosing a vintage rug. The site’s high resolution photos made it possible to judge the condition of the rug before I ordered. It shipped from Turkey, came well packaged and arrived quickly for an international order. Kilim.com also include a couple unexpected gifts, a simple but well made bag that went to my girlfriend and a nice, traditional Turkish glass charm. The good quality gifts was a classy touch. I’m not an expert on rug values but from shopping around it seems like the price was good. I want to thank Kilim.com for the great service. I am also appreciative of the hard working, under appreciated artists that make these beautiful rugs.
The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
I love my new runner! It looks exactly like its picture, and it arrived very quickly. Plus I got a wonderful little gift of postcards with pictures of beautiful rugs, quotes from famous thinkers, and a lovely Turkish evil eye pendant for my home. The rug really completes the look I've been working on, and it feels great underfoot. I'll definitely shop here again. Thanks!
I've bought a number of rugs from Kilim.com over the years, both vintage and new/custom. All have been good quality and as represented online. The vintage rugs have arrived extremely quickly, in a matter of days. The custom rugs take longer but are worth the wait. Customer service is prompt and helpful. I highly recommend them.
Love love love this rug