The service was second to one. Question.s were answered promptly. The rug arrived in no time. The quality of the rug is very good colours a bit different then Imagined although going back on the website, every thing was there for me to figure the right colours: the picture with the paint chart and the crayon would have been very useful if I had bothered to pay attention. Nevertheless, love the rug I strongly recommend.
Our two newest rugs from Kilim Studio are beautiful! The kilim and the tulu arrived just as pictured: colors true to pics, in great condition (they're both vintage), clean, pressed, and ready to accent the rooms. Service, as always, is superb. Communication is quick and easy with this company. If you're looking for kilims and/or tulus, you won't be disappointed. Great quality, great selection, great service.
My rug is gorgeous, clean, and in excellent shape. The colors are were very true to the images online. I was expecting a certificate of authenticity but I may have misunderstood that part and it doesn't really matter because the quality is obvious. Also love the special goodies included with the shipment. I will order again from kilm!
I love my new runner! It looks exactly like its picture, and it arrived very quickly. Plus I got a wonderful little gift of postcards with pictures of beautiful rugs, quotes from famous thinkers, and a lovely Turkish evil eye pendant for my home. The rug really completes the look I've been working on, and it feels great underfoot. I'll definitely shop here again. Thanks!
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
Beautiful rug, delivered to my doorstep in a very timely manner. Thrilled with the look, style and condition of my runner. Will definitely purchase again.
Quality merchandise