They were terrific to deal with. Rugs are amazing. I bought 2; one wasn't the size or match I was looking for and the return was seamless. I found what I needed and it worked. Shipped quickly. Don't hesitate to buy. Great company
My rug is so pretty, and the shipping was amazingly fast. I love the filter and search options on the site, and how they help with matching paint colors. I’m already looking for a second rug for my bedroom. Great shopping experience.
This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
This is the third or fourth rug I've purchased from Kilim.com. Not only are they all beautiful rugs, but the customer service is exceptional. Delivery is quick, packaging is secure, the rugs are always clean and ready to unfold, and there is always some sort of personalized message or small gift. This is a great company. Many thanks!
They were terrific to deal with