This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!
Just received our rug, and it is beautiful. Just as pictured online, and fast shipping?!?! Let's say the day before the rug was in the Netherlands, the next day in Seattle fast. Got here before my rug pad from Overstock. This company is great, and when we need more rugs (we are redecorating our whole house), I will buy from Kilim.com
This is my second purchase from Kilim. Their pictures are great. They are happy to send you additional pics. My rug is so beautiful! They ship so quickly it’s amazing. Highly recommend. I’m shopping for another rug now.
This is the second rug I’ve purchased from Kilim.The product is excellent and the prices are great. Both are beautiful additions to our home. It best if all is how quickly we received the rugs.Great customer service and wonderful product!
Beautiful rug