The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
It was a great experience - I found a beautiful rug, ordered it and it was delivered within the timeframe I had been told - literally a stress free experience, and the rug is so BEAUTIFUL.
I love my new Kilim Studio rug! It arrived soon after ordering, expertly packed. Makes my dining room so much cozier! The colors are just what I expected.
Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
This is my second purchase of rugs from Kilim Studios. I am so very pleased. The rugs were pictured and described accurately. They are beautiful. Shipping is fast and without problems. Looking forward to my next purchase.
Quality of product