The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
Good quality. I thought the rug might be in NJ but it was shipped from Istanbul. Still arrived relatively fast. I've been to Istanbul 2x so i am a great fan of Turkish culture. My paintings and rugs take me back to a land i'd rather be.
I’m so happy with my rug. It’s even more beautiful in person than it was on the site. And it arrived so quickly. Loved the little sachet of lavender inside the box. Would definitely recommend.
I’ve purchased three Kilims and they have all exceeded my expectations. The photos are color- accurate, the shipping is timely and if you need help it will be courteous and prompt.
Third rug purchase - quality and service brilliant