I am very impressed by your speedy service and most personal touches. I wish I needed another Kilm right away! Thank you for taking good care of my new rug and delivering it to me in such fine style. Thank you also for the good luck gift and post cards. You are the best in the field!
Good quality. I thought the rug might be in NJ but it was shipped from Istanbul. Still arrived relatively fast. I've been to Istanbul 2x so i am a great fan of Turkish culture. My paintings and rugs take me back to a land i'd rather be.
Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
I wasn't sure about buying a vintage rug online but I'm so glad I did. The rug is gorgeous, exactly as displayed/described, and immaculately clean! It's beautifully worn in and has decades upon decades of life left in it. Happy purchase!
Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
I am very impressed by your speedy…