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Speed and the fact that the rug was exactly as depicted in website photos. I loved the lavender and the spiritual glass charm which I found in my package. The rug was well packed and protected from the elements. Overall it was a terrific experience. I currently have several other rugs in the shopping cart. I also appreciated the link to the rug pad company.

Great service! Top Assitance! Fast delivery!Highly recommended!

It has been a joy and success buying several Kilims from the folks at Kilim.com! They went out of their way to send me ideas based on the color and size I was looking. And the rugs I received are stunning antiques - gorgeous - even more beautiful than the photos. I will definitely order more and have already referred numerous people who see my carpets and love them!

I received the rug quickly. It arrived in perfect condition and its beauty and quality exceeded my expectations. I will be placing another order soon!

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

Kilim arrived when promised. Beautiful.

Loved the rug it looks even better than what i expected. It delivered so fast also which was very nice.

Very efficient and prompt couldn't fault them I would definitely recommend them to anyone shopping for a rug

Product photo and specs are exact

Website photos are accurate, rugs beautiful and delivery is prompt!