I ordered a beautiful tulu runner. I was blown away at how beautiful it was when it arrived. Not only was the rug even more beautiful in person and exceeded my expectations, but the package included so many special surprise gifts that were very meaningful to me and heartfelt by kilim.com. The shipping was free and fast I could not be happier with my purchase. I look forward to my next purchase.
Beautiful addition to our entryway! The runner looks exactly like it did in the photos—high-quality, true to size, and delivered quickly. Couldn’t be happier with this purchase!
I bought a beautiful stool and the customer service was amazing and they responded right away to my emails. They also helped me I. The past as I was looking for a run and even did a design work up to show me what it would look like in my space. They are very responsive and kind and I love my vintage stool!
This rug exceeded my expectations. It is more lovely in person than on the website. I love how thick and plush it is. If feels so good walking barefoot on it. Will definitely order more in the future as my needs arise.
I am an Interior Designer, I ordered one rug and four throw pillow cases for a client. Everything arrived in perfect condition and was absolutely stunning. The colors were vibrant and beautiful, just as the photos looked on the website. My client and I are both thrilled with the purchase. The pieces look fabulous in her room which we have totally redesigned. The measurements were also spot on - I ordered pillow inserts based on the measurements given online & each of the four different size inserts fit the pillows perfectly. The order also took less than a week to receive. Amazing products with fantastic customer service.
The rug I purchased arrived on time and was packaged very well. It is very thick and well made, it feels very luxurious underfoot. The colors are true to the photos on the website.Overall, I am extremely satisfied with my purchase and I would definitely recommend this company to others. The quality of the rugs, customer service and the overall buying experience was excellent.
... professional, pleasant, and helpful. Purchase was easy, and the follow-up from their sales department was exemplary. They kept me informed every step of the way, and communication was kind and personal. Cannot recommend them more! They have a selection of beautiful kilims that could satisfy just about anyone who wants a truly remarkable carpet.Michael Van BuskirkTucson, AZ
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
Kilim Studio are outstanding. The kilims that they sell are beautiful. I have bought a few rugs from them now and they have all arrived promptly and been identical to the pictures on the website. I have found that the colours of the rugs on the website perfectly match the real thing and it is always a delight to receive a kilim from them. Whenever I have had questions they have always been answered swiftly and their communications are clear and always helpful. I couldn't rate them more highly.
I ordered a beautiful tulu runner