Great service. I emailed with some color questions and was provided with several additional photos. Rug arrived in two days, shocking, so fast! It is absolutely beautiful! Very happy again, this is my second time ordering.
I have received my two wonderful kilim rugs six days after I ordered. They were exactly as I expected. Customer service is also amazing, they answered all my emails quickly and did impressive room simulations with my choice of rugs to help me decide.
My experience with this company has been amazing. I can’t believe how quickly the rugs arrived considering they came all the way from Turkey. The rugs were clean and had been perfectly represented online. I highly recommend this company for their quality and punctuality.
The rug arrived very quickly and it is exactly as described and pictured on the website. It looks great in the entry hall of my home, cheers up the space. I also took you suggestion and ordered a new rug pad from RugPads USA. It also arrived in a very timely manner and is perfect for the rug I bought.
I ordered a long runner, it came quickly, even more beautiful than the picture. Colors rich and workmanship excellent. I had a question about how to clean my rug when necessary and kilim.com responded well and immediately. I highly recommend them.
So many beautiful overdyed rug options to choose from! I ordered 2 so I could decide on my favorite in my house. Both rugs I received were gorgeous, but one was an obvious winner in my space. Kilim’s customer service was wonderful about returning the other. I smile every time I walk past the fuschia rug I kept. Looking forward to ordering another one soon!
This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
Great service, beautiful rug