Great service. If you needed colour clarifications, they were readily available. Product arrived on time and was as described on the website. These carpets aren't backed so they may need an underlayer.
Good quality. I thought the rug might be in NJ but it was shipped from Istanbul. Still arrived relatively fast. I've been to Istanbul 2x so i am a great fan of Turkish culture. My paintings and rugs take me back to a land i'd rather be.
Great experience. Buying a rug online may seem daunting but with Kilim it’s not! Their website is extremely well designed and functional with amazing inventory, great search filters and realistic pictures. Shipping and delivery were super efficient, rugs arrived quickly and safely packaged. The customer service is impressive too, very responsive to emails about the product and the delivery process. As for the rugs themselves, top quality at competitive prices. Would definitely recommend Kilim!
Just received our rug, and it is beautiful. Just as pictured online, and fast shipping?!?! Let's say the day before the rug was in the Netherlands, the next day in Seattle fast. Got here before my rug pad from Overstock. This company is great, and when we need more rugs (we are redecorating our whole house), I will buy from Kilim.com
I needed an area rug for my office and narrowed it down to two colors of Turkish patchwork ones online. At first, I thought that I would order them both, keep the one that I wanted and return the other.But in discussion with the people at Kilim, they offered to superimpose images of my options with pictures I took of the office. The images were amazing! And made my choice obvious. I ordered one rug.When it arrived, I took a picture of the office with the real rug and could barely tell the difference between the real picture and the simulation they sent the week before.It was a wonderful 21st century rug buying experience.
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
Beautiful rug