As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
I could not have been happier with my new rug and the service provided by Kilim.com. They not only delivered my rug within 5 days, but the rug is more beautiful than expected! I canât wait to get another!
My purchases have been exactly as advertised, timely in arrival, and well packaged. My experience has always been top notch, and I am very happy to recommend this site for quality of merchandise and communication. I am a fan. Thank you.
I bought a large vintage Turkish carpet and from the website experience to paying to the delivery, every step was great - clear, informative, quick! I would say selection was the hardest part - once the order was placed, receiving the carpet in just a couple of days, without having to deal with the customs, was the best part. 100% recommended. Absolutely would use again.
I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.
As always wasn't disappointed