I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.
Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
Stunning rug, excellent customer service. I mistakenly purchased two instead of one and they immediately refunded me. The rug also came in great condition and didn't have permanent creases like others I have bought online in the past. Would definitely buy again!
I have purchased several rugs from this companyâIâm happy with them all!High quality, good price-point, and a great selection to choose from. The rugs arrive well packaged and in excellent condition.When Iâve needed customer service Iâve always had a positive and productive experience. Iâm very happy to have discovered this company! Thank you!
Item as described