This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
The rug is magnificent. Utterly superb, sublime. It makes you gasp and dominates the room. It is the most beautiful quality rug I have ever seen. I will definitely go back to shop at Kilim Studio. And I won't buy my rugs anywhere else.
My experience with this company has been amazing. I can’t believe how quickly the rugs arrived considering they came all the way from Turkey. The rugs were clean and had been perfectly represented online. I highly recommend this company for their quality and punctuality.
Speed and the fact that the rug was exactly as depicted in website photos. I loved the lavender and the spiritual glass charm which I found in my package. The rug was well packed and protected from the elements. Overall it was a terrific experience. I currently have several other rugs in the shopping cart. I also appreciated the link to the rug pad company.
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!
I have placed several orders with Kilim.com and am always happy with their service, responsiveness, and product. The selection of rugs is vast and they always work with me on any unique questions and budgets. I’m a professional Interior Designer and this is one of my Go To resources. Highly recommend.
I ordered my Kilim rug on August 5th and received it on August 12th. I couldn't believe how fast it came and with free shipping. It was packaged well. I opened it up and the rug looks exactly the same as the picture on the website. It is in wonderful shape and is just beautiful. I am so happy with the rug. After being in Turkey and buying a kilim while there, I can say that Kilim Studio prices and quality is just as good as traveling to Turkey and buying there. It's my second time purchasing from Kilim Studio and I have been happy both times with the quality and cost and I am sure I will purchase another one in the future.
This was my second purchase from Kilim