I am very impressed by your speedy service and most personal touches. I wish I needed another Kilm right away! Thank you for taking good care of my new rug and delivering it to me in such fine style. Thank you also for the good luck gift and post cards. You are the best in the field!
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
I bought a beautiful stool and the customer service was amazing and they responded right away to my emails. They also helped me I. The past as I was looking for a run and even did a design work up to show me what it would look like in my space. They are very responsive and kind and I love my vintage stool!
As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
Having purchased multiple rugs from Kilim.com, I’m consistently delighted by their quality and service. Each rug arrives quickly, perfectly packaged, and ready to display—along with a kind note or gift that shows their extra care. Exceptional products and heartfelt service keep me coming back. Thank you!
Quality merchandise