I ordered a long runner, it came quickly, even more beautiful than the picture. Colors rich and workmanship excellent. I had a question about how to clean my rug when necessary and kilim.com responded well and immediately. I highly recommend them.
Speed and the fact that the rug was exactly as depicted in website photos. I loved the lavender and the spiritual glass charm which I found in my package. The rug was well packed and protected from the elements. Overall it was a terrific experience. I currently have several other rugs in the shopping cart. I also appreciated the link to the rug pad company.
Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
Seamless