The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
We were impressed by the website with the huge selection, plus great pictures and tools to see the rug before purchase. At the same time a little concerned buying from an offshore supplier. Our purchase went very smoothly, in fact Kilim double checked with us on color before shipment and then it arrived in just a few days. WAY faster than something ordered the same day stateside. The rug was exactly as described and fits our space perfectly. Very happy with our purchase and would highly recommend.
It has been a joy and success buying several Kilims from the folks at Kilim.com! They went out of their way to send me ideas based on the color and size I was looking. And the rugs I received are stunning antiques - gorgeous - even more beautiful than the photos. I will definitely order more and have already referred numerous people who see my carpets and love them!
Very happy with my purchase. The rug is just as described, with good quality workmanship. It’s great value for money. The communication from Kilim was prompt and responsive, and the delivery time a very impressive five days to my door from the other side of the world.
I was hesitant to buy such a high end item on line from thousands of miles away ... but my experience was beyond expectation. The kilim we purchased is absolutely gorgeous ,reasonably priced and excellent quality. My questions were promptly answered online, with extra photos sent to confirm colors and texture. Shipping was fast and reliable ...we are hooked! About to purchase a second rug.
Very happy with my purchase. The rug is just as described, with good quality workmanship. It’s great value for money. The communication from Kilim was prompt and responsive, and the delivery time a very impressive five days to my door from the other side of the world.
I’m so pleased with the beautiful rug I received. It’s exactly as described and looks exactly as it did in the website photos. The service was efficient and quick. I look forward to ordering another rug from Kilim.com. Thank you
Third rug purchase - quality and service brilliant