I was hesitant to purchase a rug from pictures on line. The colors within the rug were critical to me. Kilim.com upon my request for more color info, took additional pictures with crayons and paint swatches sitting on the carpet. That solidified my choice. The rug arrived quickly and the way it was folded and shipped left the rug without marks when placed on the floor. I wasn’t expecting it to be of the quality of my parents’ thick antique Persian rug and it wasn’t . For the price, I’m pleased with this vintage rug. It has more class and personality than a machine made rug you can find at a big box store.
I ordered a beautiful tulu runner. I was blown away at how beautiful it was when it arrived. Not only was the rug even more beautiful in person and exceeded my expectations, but the package included so many special surprise gifts that were very meaningful to me and heartfelt by kilim.com. The shipping was free and fast I could not be happier with my purchase. I look forward to my next purchase.
The runner we ordered was exactly as described and pictured in the online photos. Delivery was quick and efficient. I would recommend them to anyone looking for a Turkish rug.
Lovely rug. Better than expected. I ordered the rug, and was surprised when I found out it was coming directly from Turkey. I ordered a rug pad at the same time which was coming from Connecticut. The rug from Istanbul arrived first.
Helpful sales department