We are happy with our purchase. The delivery was a bit detailed, but the communication was very transparant. So no problems! The colours on the rug were a bit less bright than on the picture, but it still looks beautiful in our home! Thank you, Kilim!
The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
Very easy to order. Communication great. Beautiful product at a not too costly price point. I feel like I purchased a “ one of a kind “ rug that you aren’t going to run across in every other home or magazine . Fits my style perfectly!
Excellent customer service.