Very fast shipping! The rug was beautiful and exactly as pictured. The "evil eye" ornament gift was so nice. It reminded me of my visit to Istanbul last year.
Very happy with my purchase. The rug is just as described, with good quality workmanship. It’s great value for money. The communication from Kilim was prompt and responsive, and the delivery time a very impressive five days to my door from the other side of the world.
Stunning rug, excellent customer service. I mistakenly purchased two instead of one and they immediately refunded me. The rug also came in great condition and didn't have permanent creases like others I have bought online in the past. Would definitely buy again!
Great service. If you needed colour clarifications, they were readily available. Product arrived on time and was as described on the website. These carpets aren't backed so they may need an underlayer.
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
My experience with Kilim.com was extremely positive.The rug was exactly as shown on the website. The crayons for color really helped me to make the decision for the right rug.
Excellent product