The carpet is the focal point in the room. It is absolutely perfect! Thank you so much for your part in helping make our baby's room so comfy and beautiful!
I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.
I've bought a number of rugs from Kilim.com over the years, both vintage and new/custom. All have been good quality and as represented online. The vintage rugs have arrived extremely quickly, in a matter of days. The custom rugs take longer but are worth the wait. Customer service is prompt and helpful. I highly recommend them.
This is my 6th(!) rug purchase from kilim.com (of vintage kilims) and as always the rug is lovely, the colors true, the value for the money very good and the service/shipping seamless. I strongly recommend giving their wide range of inventory a look. I will continue to shop with them until my last wood floor has an area rug!
The rug is as beautiful as I hoped. The communication about the delivery was transparent and in a timely manner, and the delivery itself was surprisingly fast, considering that it came from Turkey.I was impressed by the very personal touch - a little lucky token, a letter and some very nice postcards that were clearly done with love to the product and a good customer relationship in mind. I own an Interior Design business and will work with kilim.com in the future.Thank you!
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
We are thrilled with our Kilim rug—the quality is exceptional and the service was remarkably fast. The entire experience was seamless, and we couldn't be happier. We'll certainly be returning for future purchases!
Very pleased