I’m so pleased with the beautiful rug I received. It’s exactly as described and looks exactly as it did in the website photos. The service was efficient and quick. I look forward to ordering another rug from Kilim.com. Thank you
Fast delivery on both of my orders. Thoughtful customer service kindness perks, including carefully wrapped merchandise, thank-you cards and gifts. Pleasant tone in mail and email communications! I couldn't be happier with this company! Thank you.
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
Kilim.com is legit. We ordered our rug from Texas and had it in a week. Quality is exceptional! Almost as good as drinking apple tea and having them throw rugs at our feet. The website is great!
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
Best experience ever