Y’all have the best rugs. I’ve ordered six vintage rugs and they’ve surpassed my expectations. I generally do not like buying rugs online because of the color variations, and unwrapping the delivery is kind of like opening a grab bag….you’re never sure what’s going to be inside! But I’ve always been super pleased; the rugs are of excellent quality, true to size, with a beautiful warm, vintage feel. The little free gifts y’all throw in are much appreciated too! Can’t say enough good things. :)
This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
I bought a large vintage Turkish carpet and from the website experience to paying to the delivery, every step was great - clear, informative, quick! I would say selection was the hardest part - once the order was placed, receiving the carpet in just a couple of days, without having to deal with the customs, was the best part. 100% recommended. Absolutely would use again.
I was totally amazed when I got my excellent rugs from Kilim.com . The quality was gorgeous and delivery was fast. The customer service was kind and my answers were answered quickly and professionally. I can really recommend this company for someone who really gives a great respect for quality and excellent service !
We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!
Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
My purchases have been exactly as advertised, timely in arrival, and well packaged. My experience has always been top notch, and I am very happy to recommend this site for quality of merchandise and communication. I am a fan. Thank you.
Excellent Rugs and Company!