I ordered a beautiful tulu runner. I was blown away at how beautiful it was when it arrived. Not only was the rug even more beautiful in person and exceeded my expectations, but the package included so many special surprise gifts that were very meaningful to me and heartfelt by kilim.com. The shipping was free and fast I could not be happier with my purchase. I look forward to my next purchase.
I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.
Remarkably easy to work with given we were half the world apart. Design process was facilitated by paint and crayon samples I could get locally to be sure of true colors.Finished product delivered as scheduled and is even better than I anticipated.Pricing was excellent, too
The rug is beautiful, and it is exactly what I was looking for (and it came with a lavender sachel). Quick shipping and fast delievery. Kudos to kilim.com!
Great service….love my rug and the…