We were impressed by the website with the huge selection, plus great pictures and tools to see the rug before purchase. At the same time a little concerned buying from an offshore supplier. Our purchase went very smoothly, in fact Kilim double checked with us on color before shipment and then it arrived in just a few days. WAY faster than something ordered the same day stateside. The rug was exactly as described and fits our space perfectly. Very happy with our purchase and would highly recommend.
As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
This was my first purchase from Kilim.com. I was a little apprehensive because it seemed like a big purchase from a site I didn’t know but I couldn’t be happier. The site has huge selection, so much that it was difficult to choose. I ended up choosing a vintage rug. The site’s high resolution photos made it possible to judge the condition of the rug before I ordered. It shipped from Turkey, came well packaged and arrived quickly for an international order. Kilim.com also include a couple unexpected gifts, a simple but well made bag that went to my girlfriend and a nice, traditional Turkish glass charm. The good quality gifts was a classy touch. I’m not an expert on rug values but from shopping around it seems like the price was good. I want to thank Kilim.com for the great service. I am also appreciative of the hard working, under appreciated artists that make these beautiful rugs.
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
Turkish Rug