This is my second purchase from Kilim. Their pictures are great. They are happy to send you additional pics. My rug is so beautiful! They ship so quickly it’s amazing. Highly recommend. I’m shopping for another rug now.
I have purchased two magnificent rugs from Kilim.com. It was extremely easy to work on design, size, etc. via email with a friendly representative. My rugs were ready to ship from Turkey to the US at exactly the time promised and arrived within 24-48 hours of shipping in perfect condition. They are extremely low maintenance but, more importantly, are admired by all who visit my home. I have no hesitation in recommending this company. A treasure of an Internet « find ».
I love my new Kilim Studio rug! It arrived soon after ordering, expertly packed. Makes my dining room so much cozier! The colors are just what I expected.
Rug is perfect!Good communication, pretty fast shipping, arrived and looked even better than online. Appreciate the photoshop that helped me see how it would look in my space, and it was pretty accurate to reality. All in all, totally worth it for a rug that's so much nicer and more interesting than a similar priced new rug.
Thank you for your high level of professionalism - from your AR (altered reality) software that allowed me to try any rug on your site in my home (brief learning curve to use but worth it), to the actual delivery of my new rugs.
Remarkably easy to work with given we were half the world apart. Design process was facilitated by paint and crayon samples I could get locally to be sure of true colors.Finished product delivered as scheduled and is even better than I anticipated.Pricing was excellent, too
We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!
I have placed several orders with Kilim.com and am always happy with their service, responsiveness, and product. The selection of rugs is vast and they always work with me on any unique questions and budgets. I’m a professional Interior Designer and this is one of my Go To resources. Highly recommend.
This is my second purchase from Kilim