El Dokuma Vintage Hali 294 cm x 376 cm

I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.

They were terrific to deal with. Rugs are amazing. I bought 2; one wasn't the size or match I was looking for and the return was seamless. I found what I needed and it worked. Shipped quickly. Don't hesitate to buy. Great company

This is the second Kilim rug I've purchased from this website. They have a great variety of unusual patterns and colors. The quality of these vintage rugs is great and the prices are reasonable.

Love my new rug but most importantly love the customer service very helpful and attentive

Great rug, as pictured. Fast shipping.

Very happy with two kilim rugs. Exactly as pictured, and beautiful!

As one of a kind rugs, we were a little nervous to order without seeing them in person, but they were exactly as shown in the picture, in great shape, and arrived in a reasonable window. We're thrilled with both of our purchases.

Rug even better in person than in the online photos! Very satisfied with experience start to finish. Arrived quickly with amazing protective packaging. Will order again from kilim.com

I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.

Rug was shipped quickly, and item was better, and more beautiful in person. Colors were spot on as pictured. Great product and service!