Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
I can't say enough about how pleasant it was to deal with Kilim Studio' s customer service representatives. They answered my questions promptly and courteously. Even more important, the vintage rug arrived more quickly that I expected, and it is clean, beautiful, and in very good condition, as advertised. The little extra gift was a nice surprise.
They were very helpful when we were choosing the right colors for our rug, and always reacted quickly and correctly. The rug was delivered very fast, and the packaging was perfect.The rug itself is of a good quality.
It was a pleasure working with Kilim Studio … their website was very easy to maneuver… the rug arrived promptly and was beautiful … A very positive experience …
I’m so happy with my rug. It’s even more beautiful in person than it was on the site. And it arrived so quickly. Loved the little sachet of lavender inside the box. Would definitely recommend.
The rug is beautiful, and it is exactly what I was looking for (and it came with a lavender sachel). Quick shipping and fast delievery. Kudos to kilim.com!
This is the second Kilim rug I've purchased from this website. They have a great variety of unusual patterns and colors. The quality of these vintage rugs is great and the prices are reasonable.
Ida was unbelievably helpful