I have received my two wonderful kilim rugs six days after I ordered. They were exactly as I expected. Customer service is also amazing, they answered all my emails quickly and did impressive room simulations with my choice of rugs to help me decide.
As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
I have purchased two magnificent rugs from Kilim.com. It was extremely easy to work on design, size, etc. via email with a friendly representative. My rugs were ready to ship from Turkey to the US at exactly the time promised and arrived within 24-48 hours of shipping in perfect condition. They are extremely low maintenance but, more importantly, are admired by all who visit my home. I have no hesitation in recommending this company. A treasure of an Internet « find ».
Excellent! the quality of the carpet corresponded to the description and the colors identical to the photos on the website. Very professional staff who followed the shipment until arrival at destination. I highly recommend it!
Good communication