The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
I’ve purchased three Kilims and they have all exceeded my expectations. The photos are color- accurate, the shipping is timely and if you need help it will be courteous and prompt.
I ordered my Kilim rug on August 5th and received it on August 12th. I couldn't believe how fast it came and with free shipping. It was packaged well. I opened it up and the rug looks exactly the same as the picture on the website. It is in wonderful shape and is just beautiful. I am so happy with the rug. After being in Turkey and buying a kilim while there, I can say that Kilim Studio prices and quality is just as good as traveling to Turkey and buying there. It's my second time purchasing from Kilim Studio and I have been happy both times with the quality and cost and I am sure I will purchase another one in the future.
Y’all have the best rugs. I’ve ordered six vintage rugs and they’ve surpassed my expectations. I generally do not like buying rugs online because of the color variations, and unwrapping the delivery is kind of like opening a grab bag….you’re never sure what’s going to be inside! But I’ve always been super pleased; the rugs are of excellent quality, true to size, with a beautiful warm, vintage feel. The little free gifts y’all throw in are much appreciated too! Can’t say enough good things. :)
They were very helpful when we were choosing the right colors for our rug, and always reacted quickly and correctly. The rug was delivered very fast, and the packaging was perfect.The rug itself is of a good quality.
The rug was received in a timely manner…