Yeni El Dokuma Hali Yolluk 152 cm x 320 cm

Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!

Great!The rug arrived quickly, in better condition than I expected and with some fun extras. Will use them again!

A user friendly site with all the pertinent information needed to shop for a rug. Reasonable prices. Fast shipping and packaged well. Beautiful rug! Exactly what I expected from the description and online pictures. Happy customer!

Loved the “try in your space” capability on your Web site

Excellent customer service.

You were very flexible about the delivery date which I greatly appreciated because I was traveling.

High quality product at a good price - delivered promptly. Thank you!

Great experience

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

We are thrilled with our Kilim rug—the quality is exceptional and the service was remarkably fast. The entire experience was seamless, and we couldn't be happier. We'll certainly be returning for future purchases!