Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
This is my 6th(!) rug purchase from kilim.com (of vintage kilims) and as always the rug is lovely, the colors true, the value for the money very good and the service/shipping seamless. I strongly recommend giving their wide range of inventory a look. I will continue to shop with them until my last wood floor has an area rug!
I LOVE my vintage rugs. This company is incredible. My rugs arrived clean and well packed and in beautiful condition. The Seller is a total pro. I received excellent communication and a speedy arrival. I Guy my rugs much sooner than I thought I would. I will be buying more!!!
We couldn't be more happy!! Great communication, the rug was exactly what was advertised! Buying a rug of this caliper online and only from pics was, to be honest, nerve-wracking! But what a great experience! I would highly recomend Kilim Rugs!!
Rug didn't work but good quality/nice people