I ordered a beautiful rug from Kilim.com; it arrived quickly and was well-packaged. Even though the rug wasn't quite the perfect fit for me, Halil (seller) was prompt and efficient in handling my return. I am now awaiting confirmation from him that the rug has been received. This website is one of my favorites, with stunning rugs showing up every time I look, and I look forward to ordering again soon. Six stars!
Good quality. I thought the rug might be in NJ but it was shipped from Istanbul. Still arrived relatively fast. I've been to Istanbul 2x so i am a great fan of Turkish culture. My paintings and rugs take me back to a land i'd rather be.
Ayfer has been amazing! He answered all of my questions in a timely way and facilitated all aspects of our interaction with great professionalism, care,And efficiency as well asBeing knowledgeable.I’m left with the best opinionOf Kilim! The rugCame soCarefullyWrappedWith a lavender sachet…what a wonderfulTouch!
I'm so pleased! I found the site easy to navigate, and loved browsing though the inventory, clicking and considering the options for my space.. It was helpful to use the filters and categories you have on your website, colors, dimensions and pattern style...The information on each rug was easy to find and I took my time considering. The one I selected arrived a few days later and it is just as pictured on the site. I'm delighted and will continue to shop here!
Fast delivery on both of my orders. Thoughtful customer service kindness perks, including carefully wrapped merchandise, thank-you cards and gifts. Pleasant tone in mail and email communications! I couldn't be happier with this company! Thank you.
Great service. I emailed with some color questions and was provided with several additional photos. Rug arrived in two days, shocking, so fast! It is absolutely beautiful! Very happy again, this is my second time ordering.
Beautiful collection of vintage kilims