Great service. I emailed with some color questions and was provided with several additional photos. Rug arrived in two days, shocking, so fast! It is absolutely beautiful! Very happy again, this is my second time ordering.
Very pleased with this purchase. Packaging was superior to ensure zero product damage during shipping. Easy to assemble. Excellent quality for the money.
We are thrilled with our Kilim rug—the quality is exceptional and the service was remarkably fast. The entire experience was seamless, and we couldn't be happier. We'll certainly be returning for future purchases!
I have now bought two gorgeous vintage wool runner rugs from Kilim Studio and I couldn't be happier with them! Both were amazingly well portrayed on the website and what arrived was exactly what I expected. Plus they both were immaculately clean and in great condition. They even include a lavender sachet in the packaging of every rug. Nice touch. Communication was prompt, thorough and reassuring, also so nice that it was a real person, not just an automatic response. Delivery was fast and reliable. Can't say enough about this company, I look forward to buying more rugs from Kilim.com and I recommend them to family and friends.
Just received our rug, and it is beautiful. Just as pictured online, and fast shipping?!?! Let's say the day before the rug was in the Netherlands, the next day in Seattle fast. Got here before my rug pad from Overstock. This company is great, and when we need more rugs (we are redecorating our whole house), I will buy from Kilim.com
Qualitative and reliable