Yeni El Dokuma Hali

Love my new rug but most importantly love the customer service very helpful and attentive

friendly, prompt service

The rug I ordered arrived quickly, with easy tracking, and was carefully packaged. It was exactly as pictured online, a beautiful rug. Great experience with this company.

The transaction was easy and shipment was quick. Was really nice to receive a gift 🎁 with the purchase, thank you!

Seamless, carpets arrived promptly. Were in great condition. All communication was responded too immediately very happy indeed!!

Good product as described and shown in photo. Looks great in my house. I’ve purchased two kilims and I’m happy with both.

I have now bought two gorgeous vintage wool runner rugs from Kilim Studio and I couldn't be happier with them! Both were amazingly well portrayed on the website and what arrived was exactly what I expected. Plus they both were immaculately clean and in great condition. They even include a lavender sachet in the packaging of every rug. Nice touch. Communication was prompt, thorough and reassuring, also so nice that it was a real person, not just an automatic response. Delivery was fast and reliable. Can't say enough about this company, I look forward to buying more rugs from Kilim.com and I recommend them to family and friends.

Fast delivery, rug is perfect and packaged beautifully! Could not be happier!

Rugs are authentically described and professionally sold, at a good value

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!