Y’all have the best rugs. I’ve ordered six vintage rugs and they’ve surpassed my expectations. I generally do not like buying rugs online because of the color variations, and unwrapping the delivery is kind of like opening a grab bag….you’re never sure what’s going to be inside! But I’ve always been super pleased; the rugs are of excellent quality, true to size, with a beautiful warm, vintage feel. The little free gifts y’all throw in are much appreciated too! Can’t say enough good things. :)
Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
The rug is as beautiful as I hoped. The communication about the delivery was transparent and in a timely manner, and the delivery itself was surprisingly fast, considering that it came from Turkey.I was impressed by the very personal touch - a little lucky token, a letter and some very nice postcards that were clearly done with love to the product and a good customer relationship in mind. I own an Interior Design business and will work with kilim.com in the future.Thank you!
This is my second purchase of rugs from Kilim Studios. I am so very pleased. The rugs were pictured and described accurately. They are beautiful. Shipping is fast and without problems. Looking forward to my next purchase.
This is the third rug I have purchased from Kilim and I’ve been very happy with every purchase! Great products, wonderful customer service and fast shipping. Thank you for a great shopping experience!
Lovely rug. Better than expected. I ordered the rug, and was surprised when I found out it was coming directly from Turkey. I ordered a rug pad at the same time which was coming from Connecticut. The rug from Istanbul arrived first.
This is yet another purchase from you…