The service was second to one. Question.s were answered promptly. The rug arrived in no time. The quality of the rug is very good colours a bit different then Imagined although going back on the website, every thing was there for me to figure the right colours: the picture with the paint chart and the crayon would have been very useful if I had bothered to pay attention. Nevertheless, love the rug I strongly recommend.
I bought a beautiful stool and the customer service was amazing and they responded right away to my emails. They also helped me I. The past as I was looking for a run and even did a design work up to show me what it would look like in my space. They are very responsive and kind and I love my vintage stool!
I couldn't be happier! Exactly as described, a beautiful and quality runner. Ordered from Australia arrived earlier than the estimated time it came in 5 days! Great service.
Our two newest rugs from Kilim Studio are beautiful! The kilim and the tulu arrived just as pictured: colors true to pics, in great condition (they're both vintage), clean, pressed, and ready to accent the rooms. Service, as always, is superb. Communication is quick and easy with this company. If you're looking for kilims and/or tulus, you won't be disappointed. Great quality, great selection, great service.
The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
The service was second to one