El Dokuma Vintage Hali 305 cm x 389 cm

Good communication Fast service and carpet arrived quickly and lookedlike the photos on line

QualityQuick response

I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.

Great rug and fast delivery Excellent

Thank you for your high level of professionalism - from your AR (altered reality) software that allowed me to try any rug on your site in my home (brief learning curve to use but worth it), to the actual delivery of my new rugs.

Great service. If you needed colour clarifications, they were readily available. Product arrived on time and was as described on the website. These carpets aren't backed so they may need an underlayer.

The rug feels and looks much better then I had expected. Thanks for the quick delivery, will be back once more.

They were terrific to deal with. Rugs are amazing. I bought 2; one wasn't the size or match I was looking for and the return was seamless. I found what I needed and it worked. Shipped quickly. Don't hesitate to buy. Great company

Great process, beautiful rug, fast and easy shipping. Will definitely order from them again!

the rug is perfect! colors are just as pictured,arrived very fast.will look to buy from again.thank you for the lovely good luck beads!