We couldn't be more happy!! Great communication, the rug was exactly what was advertised! Buying a rug of this caliper online and only from pics was, to be honest, nerve-wracking! But what a great experience! I would highly recomend Kilim Rugs!!
We have now had three excellent buying experiences with Kilim.com over a span of two and a half years, so I think we're in a good position to recommend the business in the highest possible terms. Having been to Turkey and shopped for rugs the old-fashioned way, we find there's no contest: buying a kilim on Kilim.com is hands-down the way to go. The ability to search for a rug by size, age, and price is a tremendous advantage. The superb photographs and descriptions are a great aid in visualizing the rug in a new home. And the ease of the transaction can't be beat. See a rug; pay for it online; and, in a few days, the beautiful thing arrives at your doorstep. What could be easier? The staff at Kilim.com, in particular Ida Gurel, couldn't be more helpful or responsive. The email notices about special sales come at just the right intervals to remind us about this very special online store. In short, Kilim.com has become our go-to source for both vintage and modern kilims. Top marks!
I have received my two wonderful kilim rugs six days after I ordered. They were exactly as I expected. Customer service is also amazing, they answered all my emails quickly and did impressive room simulations with my choice of rugs to help me decide.
My rug is so pretty, and the shipping was amazingly fast. I love the filter and search options on the site, and how they help with matching paint colors. I’m already looking for a second rug for my bedroom. Great shopping experience.
I've bought a number of rugs from Kilim.com over the years, both vintage and new/custom. All have been good quality and as represented online. The vintage rugs have arrived extremely quickly, in a matter of days. The custom rugs take longer but are worth the wait. Customer service is prompt and helpful. I highly recommend them.
Very pleased