I bought a large vintage Turkish carpet and from the website experience to paying to the delivery, every step was great - clear, informative, quick! I would say selection was the hardest part - once the order was placed, receiving the carpet in just a couple of days, without having to deal with the customs, was the best part. 100% recommended. Absolutely would use again.
Speed and the fact that the rug was exactly as depicted in website photos. I loved the lavender and the spiritual glass charm which I found in my package. The rug was well packed and protected from the elements. Overall it was a terrific experience. I currently have several other rugs in the shopping cart. I also appreciated the link to the rug pad company.
I ordered a vintage Kilim for my dining room and loved it SO much, that I ordered two custom rugs. Both rugs were made and delivered in a timely manner. The attention to detail, colors, quality of materials and customer service are beyond compare. I only wish I had more floor space so I could order more!
We were impressed by the website with the huge selection, plus great pictures and tools to see the rug before purchase. At the same time a little concerned buying from an offshore supplier. Our purchase went very smoothly, in fact Kilim double checked with us on color before shipment and then it arrived in just a few days. WAY faster than something ordered the same day stateside. The rug was exactly as described and fits our space perfectly. Very happy with our purchase and would highly recommend.
They were very helpful when we were choosing the right colors for our rug, and always reacted quickly and correctly. The rug was delivered very fast, and the packaging was perfect.The rug itself is of a good quality.
This is my second purchase