I ordered a beautiful rug from Kilim.com; it arrived quickly and was well-packaged. Even though the rug wasn't quite the perfect fit for me, Halil (seller) was prompt and efficient in handling my return. I am now awaiting confirmation from him that the rug has been received. This website is one of my favorites, with stunning rugs showing up every time I look, and I look forward to ordering again soon. Six stars!
Fast delivery on both of my orders. Thoughtful customer service kindness perks, including carefully wrapped merchandise, thank-you cards and gifts. Pleasant tone in mail and email communications! I couldn't be happier with this company! Thank you.
Very good experience…