The rug is beautiful, and it is exactly what I was looking for (and it came with a lavender sachel). Quick shipping and fast delievery. Kudos to kilim.com!
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
I was hesitant to purchase a rug from pictures on line. The colors within the rug were critical to me. Kilim.com upon my request for more color info, took additional pictures with crayons and paint swatches sitting on the carpet. That solidified my choice. The rug arrived quickly and the way it was folded and shipped left the rug without marks when placed on the floor. I wasn’t expecting it to be of the quality of my parents’ thick antique Persian rug and it wasn’t . For the price, I’m pleased with this vintage rug. It has more class and personality than a machine made rug you can find at a big box store.
We are thrilled with our Kilim rug—the quality is exceptional and the service was remarkably fast. The entire experience was seamless, and we couldn't be happier. We'll certainly be returning for future purchases!
Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
Wonderful selection clearly and honestly presented on a terrific website that is easy to navigate. Purchasing was very straightforward and communication/tracking was perfect from start to finish. We love our rug!!!
The rug is beautiful