I’ve purchased three Kilims and they have all exceeded my expectations. The photos are color- accurate, the shipping is timely and if you need help it will be courteous and prompt.
I have placed several orders with Kilim.com and am always happy with their service, responsiveness, and product. The selection of rugs is vast and they always work with me on any unique questions and budgets. I’m a professional Interior Designer and this is one of my Go To resources. Highly recommend.
We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!
I bought two runners. They are quite beautiful. Before purchasing I needed some assistance re the pile height and reached out to Kilim. Kilim was happy to get me the information I needed and we are simply thrilled. Biggest 5 stars!!!
They provide great service. The rug I received was beautiful but ended up not working out. They helped me return it with detailed instructions and emailed me status updates along the way. I’d definitely recommend them to anyone looking for authentic Turkish rugs.
Wonderful rug source